Performance ManagementAre some of your employees underperforming or “difficult”?50% of small & medium businesses are too afraid to tackle difficult or underperforming employees and yet these employees can negatively impact on customer services, staff morale & turnover as well as company profits. HSL can help make the process straight-forward by providing advice and support, reducing the risk of “getting it wrong”. We can guide you through the performance improvement processes remotely via telephone/email. We can also provide on-site support such as performance management training. We’ll even hold the disciplinary meeting for you and manage the dismissal process, if required. |
What our clients sayI am writing to say a big Thank You for your advice and guidance regarding our staff contracts and various staffing issues. As a florist and balloon designer, I pride myself on my attention to detail and regard customer service as paramount, so it was gratifying to find that every contact I have had with Hornet Solutions, has been dealt with in a professional, efficient and knowledgeable way, conveying the necessary actions in understandable, plain English! Hornet Solutions 'go the extra mile' for their customers, and nothing is too much trouble for them. I have no hesitation in recommending them to any business requiring HR Assistance, and will endeavour to find contacts for them. Once again, Thank U for your help, and my best wishes for the continued success of your business. Deborah Buckles, Owner, BOA.
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